Start with ? › System check. It lists anything that needs attention, worst first, usually with a one-click fix:
- Mailbox needs reconnecting: click Reconnect. Common after changing your email password.
- Hasn't synced recently: click Sync now. If it keeps happening, reconnect.
- An automation failed: open its run history to see why (for example, a template that was deleted).
- A webhook failed: the other app returned an error; check its settings, then look at the delivery log.
- Read-only workspace: the trial or plan has ended. Choose a plan to keep working.
Still stuck?
Use ? › Contact support. Include technical details (on by default) so we can see what went wrong without lots of back and forth; they never include your customer records. We reply by email, usually within one business day.