Help centre

Users, teams and permissions

Roles, teams and who sees what.

  • Roles: the Owner manages billing and can delete the workspace; Admins manage settings and users; Members sell.
  • Teams (Pro): group people under a manager. Managers see and coach their team.
  • Who sees what (Pro): for opportunities, leads and contacts choose everyone sees everything, members see their team's records or members see only their own. Owners and admins always see everything.
  • Removing someone stops their access straight away; their records stay and can be reassigned with bulk actions.
Still stuck? In ZyfrHub, click ? in the top bar, then Contact support, or email support@zyfrhub.com.